Thank you for shopping at io Ladizo (https://ladizo.com). We are committed to delivering your favorite bags to you in a safe, quick, and efficient manner.
Please take a moment to review our shipping guidelines, rates, and delivery timelines.
1. Delivery Timelines
We process orders six days a week (Saturday through Thursday). Orders are typically dispatched within 24 hours of confirmation.
- Inside Dhaka: 2 to 3 Working Days.
- Outside Dhaka (Suburbs & Other Districts): 3 to 5 Working Days.
Note: Delivery times may occasionally vary due to national holidays, extreme weather conditions, or unexpected courier delays. We appreciate your patience during these times.
2. Shipping Charges
We offer flat-rate shipping depending on your delivery location. Shipping fees will be automatically calculated and displayed at checkout:
- Inside Dhaka City: ৳60 (or enter your specific local rate)
- Outside Dhaka City: ৳120 (or enter your specific courier rate)
3. Order Verification
- For Digital Payments: Your order will be automatically approved and prepared for shipment once payment is successfully authorized through our gateway.
- For Cash on Delivery (COD): To prevent spam or accidental orders, our customer support team may send a verification SMS or make a quick confirmation call to your provided mobile number before dispatching your package. Unverified orders may be held or cancelled after 48 hours.
4. Tracking Your Order
Once your parcel is handed over to our delivery partner (such as Steadfast, Pathao, or Paperfly), you will receive a confirmation message containing a unique Tracking ID or link. You can use this ID to monitor your package’s live journey directly on the courier company’s website.
5. Delivery Process & Guidelines
- Address Accuracy: Please ensure your shipping address, city, area/thana, and phone number are 100% accurate at checkout. We cannot redirect packages once they have left our warehouse.
- Inspecting Your Package: Upon receiving your order from the delivery agent, please visually inspect the packaging. If the external packaging appears severely damaged, torn, or open, please take a quick picture and contact us immediately before accepting it.
6. Unclaimed Packages
Our courier partners will attempt to deliver your package up to 2–3 times. If you are unavailable to receive the package or do not answer the courier’s phone calls, the parcel will be returned to our central hub.
If a Cash on Delivery (COD) order is repeatedly returned to us due to customer non-availability or refusal without valid grounds, we reserve the right to disable the COD feature for future purchases on that account.
Got Questions?
If you have any questions regarding your shipment or need to update your order details before dispatch, please reach out to our logistics support team:
- Website: https://ladizo.com
- Email Support: ladizobd@gmail.com
- Hotline / WhatsApp: 01767-006249